Frequently Asked Questions

If I don't have a credit, debit card or PayPal, how can I use the platform?

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At this time, it's necessary to have a debit, credit card (Mastercard, Visa or American Express from any country ) or Paypal to be able to join the platform and purchase a shuttle. We're currently working with local businesses to enable the possibility of acquiring the membership physically and thus be able to pay in cash.

Does the shuttle stops at any place of the community ?

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We have more than 50 pick-ups, including hotels and restaurants. In. In your purchase process, you can look for your hotel, or also you can use this interactive map to find the closest pick-up location https://www.easyhop.co/find-station-fortuna

Do I need to book a stop to guarantee my space?

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Once you make a purchase, we'll reach out to you to make your itinerary so you won't have any problem with space.

What if I have no internet?

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Mostly all locations have wifi. Please feel free to ask in reception. Also, we already know when and where to pick you up. Sometimes getting to a specific place takes us 5 more minutes.

What are the route schedules?

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Check the schedules in each of the zoneshere

How many people can go on a ride with me?

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When you book a shuttle, you need to select the number of people you'll be traveling with. Thera can be discounts for big groups and children.

I would like to make an alliance with Easy Hop!

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You are more than welcome to text us via Whatsapp or send us an email. We will look into the possibility of working together in Costa Rica.

If you still have any questions or problems you can write to usWhatsapp: +50684503636or write us a email to:admin@easyhop.co
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